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Customer Support

We offer three convenient ways for students and dependents to get your medical benefit questions answered.

You can:

  • Call us - 1-800-250-5226
  • Chat with us (must be logged into healthnet.com)
    Monday through Friday, 8:00 a.m. to 6:00 p.m.
  • Email us
  • For mental health and substance use disorders:
    Call MHN at 1-800-327-0307
    For questions or help with authorizations, referrals and transition of care.